People

If you want to learn anything about management or leadership, you need to start with people.

Understanding and developing people can be one of the most complex and challenging tasks facing a leader. But it can also be one of the most rewarding things a leader can do.

Learn

• You can never fully know a person, but as a leader your goal is to learn as much as you can about what drives your people.
• The best way to learn about a person is through observing them.

Plan

Develop